Andorra Addendum

OXLY

Andorra Addendum to EU Consumer Notices

Effective Date: August 7, 2026 Last Updated: August 7, 2026

This Andorra Addendum supplements the OXLY EU Consumer Notices where the Platform operator, relevant seller, support route, or consumer complaint context involves Andorra.

1. Andorra Consumer Complaint Route

Consumers in Andorra may use the official consumer complaint routes made available by the Government of Andorra, including the Servei d’Atenció al Consumidor and the official complaint form.

Where required by applicable Andorran rules, OXLY will indicate the availability of the official complaint form and provide the relevant complaint route accordingly.

2. Cost of Official Consumer Complaint Service

The official consumer complaint service in Andorra is described by the Government as free of charge.

3. OXLY Contact for Andorra Matters

For Andorra-related consumer issues, users may contact:

• help@oxly.eu
• a.samoylov@inspot.ad

4. Relationship With Other Terms

This Addendum does not replace the OXLY EU Consumer Notices, Complaints, Disputes & Mediation Policy, or other Platform documents. It adds Andorra-specific consumer notice context where relevant.